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Security & Fraud

What is CIMB Money Lock?



CIMB Money Lock is a service that allows you to earmark funds in your current and savings accounts with CIMB Bank Berhad, Singapore Branch that are denominated in Singapore Dollar. You may apply for the service by visiting the branch or contact our CIMB At-Your-Service Call Centre. CIMB Preferred customers may also contact their Relationship Manager or Assistant Relationship Manager.

 

By locking your funds and releasing them when needed, you are adding an extra layer of protection against scams. For your security, your funds can only be released in person at Singapore branch. 

 

How to Lock Your Funds Securely?

 

Funds from Singapore Dollar current and savings account can be locked via the following options:

 

You will be required to complete and sign a Money Lock application form with the following information:

  1. Name
  2. NRIC / Passport / FIN No.
  3. Account Number
  4. Money Lock Amount: Min. S$10 required

 

Upon successful application, kindly login to CIMB Clicks mobile app after 2 working days to view your Money Lock details.

For single and joint accounts with either-one-to sign, you will be required to provide the following information:

  1. Name
  2. NRIC / Passport / FIN No.
  3. Account Number
  4. Money Lock Amount: Min. S$10 required

 

Upon successfully application, kindly login to CIMB Clicks mobile app after 2 working days to view your Money Lock details.

For joint accounts with both-to-sign, all joint account holders are required to visit our CIMB Branch together to complete the Money Lock Application.

How to Unlock Your Funds?

 

For security purposes, funds can only be released when you make a request at the branch.

 

You will be required to complete a Money Lock application form with the following information:

  1. Name
  2. NRIC / Passport / FIN No.
  3. Account Number to Unlock
  4. Amount to Unlock

 

Frequently Asked Questions (FAQ)

 

See all FAQs here.

 

Why should I use CIMB Money Lock?

 

Cybercriminals often employ tactics like malware to gain unauthorised access to your accounts or sensitive payment information, including debit card details. With CIMB Money Lock, you can add an extra layer of security to your funds, ensuring they remain protected.

Do I need to create a new account to use CIMB Money Lock?

 

No, you can lock funds in your existing Singapore Dollar current and/or savings account. 

How do I view my locked funds?

 

You may login to your CIMB Clicks mobile app and view your locked funds. Kindly note that the amount locked display in the Clicks mobile app is an aggregate of your funds that have been locked in your account.

 

Will the locked amount count towards my account balance for the purpose of earning interest/profit?

 

Yes. Interest/profit (based on the Bank’s latest prevailing rates) is payable on CIMB Money Lock amount. We may from time to time at our absolute discretion, determine and vary the prevailing interest/profit rate. Prevailing rates may change depending on factors including but not limited to the interest rate environment. 

Can I release a portion of the locked funds?

 

No, you will not be able to partially release locked funds. You must release the full amount and submit a new request to lock your funds via Branch / contacting CIMB At-Your-Service Call Centre.

Terms and Conditions

Terms and Conditions Governing the Money Lock Service apply. Please visit here for details.

 

Deposit Insurance Scheme

Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$100,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.