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Security & Fraud

What is the CIMB E-Alert notification service?

It is a security feature introduced by CIMB Bank to notify customers regarding specific account activity (refer to Table 1). All CIMB bank customers who hold a Current Account and/or Savings Account with the bank and have a valid mobile phone number or email address are eligible for this E-Alert service.

 
 

Table 1 - Specific Activities that will trigger E-Alert notifications.

Category Types of Transactions Mode of E-Alert Notification Service Available
Email SMS
Group 1 
ATM ATM cash withdrawal  √  √ 
Cheques Inward cheque clearing - Cheques presented for payment via clearing 
 √  √ 
Outward cheque return - Cheques returned outward via clearing  √  √ 
Giro Standing Instructions 
 √  √ 
Direct Debit Authorisation √  √ 
Group 2
CIMB Clicks Local transfer - 3ʳᵈ Party CIMB Account √  √ 
Local transfer - Other Bank √  √ 
CIMB Malaysia transfer - 3ʳᵈ Party CIMB Account √  √ 
Scheduled transfer - 3ʳᵈ Party CIMB Account √  √ 
Scheduled transfer - Other Bank √  √ 
Scheduled transaction - Bill payment √  √ 
Add favourite - Other Banks account √  √ 
Add favourite - 3ʳᵈ Party CIMB Account  √  √ 
Add favourite - 3ʳᵈ Party CIMB M’sia Account √  √ 
Bill payment - SG bill √  √ 
Bill payment - M’sia bill √  √ 
Add favourite - Bill payee √  √ 
Change daily limits √  √ 
Telegraphic Transfer  √  √ 

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