How can we help you?

1. How to apply for an account?

You may click here for the full suit of deposit accounts and apply via our online platform.

2. Types of Accounts Available

Please click here for the full suite of deposit accounts 

3. Fees and Charges / Min. account average balance to maintain

Please click here to view our pricing guide 

4. How do I view my account balance / transactions?

Login to Bizchannel@CIMB. If you do not have Bizchannel, you may apply by downloading and completing this form

Alternatively, you may subscribe to your Corporate E-Alert service which will provide you with regular updates of your account balances and transactions

5. Account Interest Rates

For Fixed Deposit, please click here to view.

For Business Current Account Interest Rates, please click here. 

6. I would like to request for a bank statement.

You may log into BizChannel to request for past 6 months bank statements. Alternatively, you may contact your Relationship Manager to request for your statements. 

7. How do I request for a cheque book?

You may request for a cheque book via BizChannel. Alternatively, you may click here to obtain a copy of the cheque book requisition form.

1. How do I send a TT?

Transact electronically through our Internet Banking service, BizChannel@CIMB by logging in with your ID and password. Alternatively, you may visit our branch to perform the transfer. Please take note of the following cut-off times:

2. What are the TT charges?

Please click here to view.

3. What is MT103 and how can I request for it?

MT103 statement is a detailed document of a payment confirmation from cross border/International wire transfers. You may sign up for MT103 file download service from our BizChannel Maintenance form here.

Alternatively, you may also seek assistance from your Relationship Manager.

4. How do I check on the status of my TT?

You may check the status of your TT via BizChannel. Upon login, select “Information” and click on “Transaction Status”.

5. What information does my remitting need when paying me via TT? 

They will require details of your account number, account name & CIMB SWIFT BIC (CIBBSGSGXXX)

6. How long will a TT take?

Between 1 – 5 working days. However, it may take longer depending on various factors such as the country and beneficiary bank you are remitting .

Please click here to obtain the account information update form.

You may send the completed form to us via mail to the following address:

(Attn: Account Services Department)

CIMB Bank Berhad
30 Raffles Place #04-01
Singapore 048622

Please click here to obtain the account information update form.

You may send the completed form via email to your Relationship Manager. Alternatively, you may send the form to us via mail to the following address:
(Attn: Account Services Department)

CIMB Bank Berhad
30 Raffles Place #04-01
Singapore 048622

Bank Code: 7986

Branch Code: 001

1. Where do I find out more about BizChannel @ CIMB?

You may want to consider signing up for an interactive learning webinar here.

2. How do I apply for BizChannel?

You may apply by downloading and completing this form. 

You may send the completed form to us via email at sg.bizchannelsupport@cimb.com. Alternatively, you may send the form to us via mail to the following address:
(Attn: Account Services Department)

CIMB Bank Berhad
30 Raffles Place #04-01
Singapore 048622

3. How do I reset my ID and password?

Click here for the tutorial video to guide you in resetting your ID or password. 

4. I want to request for token replacement.

You may fill-up the BizChannel Maintenance Form for token replacement. Please note that there is a 1 time token fee of $20 for lost token. 

You may send the completed form to us via email at sg.bizchannelsupport@cimb.com

5. How do I upload bulk payment files?
Click here for the tutorial video for bulk payment file uploads. 

6. Where do I initiate a remittance transaction?
Click here for the tutorial video guide on performing a remittance.

7. Do you have Mobile Banking for BizChannel?
Yes, our BizChannel Mobile App is readily available in the Apple Store & Google Play store.

1. How do I start using the Smart forms?

i. Save the Smart form into a local drive. Open the file using Adobe Reader and select the form you require.

ii. To return to the menu page while you are working on the form selected, click on “Main Page” located at the top right hand corner of each application form.

iii. When you have filled up the application form, you may click on “Save” located at the bottom right hand corner of the form. The filled form can then be saved into a desired 'drive' in your computer for future reference or as a template for similar transactions later.

iv. When the form is completed, click on “Print” or “Print to PDF” at the bottom right hand corner of the form.

2. Why am I not able to print the forms?

There are certain mandatory fields that must be completed before you can proceed with “Print” or “Print to PDF”. If any of these fields are left out, you will be prompted before you can proceed.

3. What is e-signature and how do I affix it on the forms?

We can accept electronic signatures on the PDF forms (provided the electronic signatures can be verified against bank’s record).

i. Click “Print” or “Print to PDF” on the bottom right of the last page, choose “Microsoft Print to PDF” as printer type to generate a PDF copy of the application form.

ii. Choose “Fill & Sign” and affix your signature on the sign off page of the application form.

4. With e-signature, do we still need to print out the form to affix the company stamp?

We do not require the company stamp on applications for Service/Transactional request application forms, as long as you have a valid fax indemnity with us, and we are able to verify your e-signature against the bank’s record.

5.  How do I submit the application form?

You may submit the Trade Finance form application to our Trade Service Counter for processing at:

Trade Service Counter

CIMB Bank Berhad, Singapore branch

30 Raffles Place #04-01

Singapore 048622

For email submission, you may send the application form to the following email address for processing:

sgb.tsd@cimb.com